July 7, 2020 – First Round of Refund Requests Processed.

We have processed the last round of refund requests made on/before June 30th..All tickets will be valid for the July 22-25, 2021 event. If you are unable to attend, please consider using our peer-to-peer aftermarket ticketing partner, Cash Or Trade to post your sale or look for sold out pass types


June 5, 2020 – First Round of Refund Requests Processed.

We have processed the first round of refund requests made on/before June 1st. We will be making the next round of remaining requests after June 30th, 2020. After that time, all tickets will be valid for the July 22-25, 2021 event. If you are unable to attend, please consider using our peer-to-peer aftermarket ticketing partner, Cash Or Trade to post your sale or look for sold out pass types

 

May 11th, 2020 – 19th Annual Northwest String Summit is Postponed to July 22-25, 2021.

Dear String Summit Kinfolk Family:

The safety, health and security of Northwest String Summit, Horning’s Hideout, our wonderful patrons, artists, vendors, volunteers, staff and contractors are the number one concern of ours. In 18 years of this event, we never could have imagined that circumstances of this magnitude and impact would come about and force us to cancel. And like the entire industry, we have been following the daily developments and struggling with how to go forward during these stressful times. After serious consideration, we have come to the following decision:

We are postponing our 19th annual Northwest String Summit until July 22-25, 2021, which will become the defacto 20th calendar year anniversary.

Oregon Governor, Kate Brown, has released the ‘Plan To Reopen Oregon’ that will systematically, and through a multi-phased approach, very slowly allow businesses to reopen on a limited basis. It is evident that mass gatherings will be the absolute last consideration and it does not appear we will be able to secure a permit for 2020. Further, the logistics of creating a safe festival environment, even in a greatly reduced capacity, is unrealistic as many of our key service providers are incapable of providing services this year.

We are offering the following ticket rollover and refund policies:

  1. Hold Onto Your Tickets: Current ticket holders can choose to rollover their tickets (ALL ticket types) to next year, our 20th year celebration.  The dates will be July 22-25, 2021.
    As an incentive to retain your ticket, for every ticket held, String Summit will donate $10 dollars from all held admission tickets to the PNW Musicians Fund. AND a free commemorative gift available at the 2021 event. More details TBA. We highly encourage you to accept this option. Regardless of whether the festival actually occurs, we incur regular expenses throughout the year with relatively no income.   This is the only event we produce, so we do not have the ability to start recouping expenses with other events. We realize that many of you are in similar financial straits; we greatly appreciate your consideration.

Please note that we hope to have the majority of our artists returning in 2021; but as of now, things are obviously difficult and we cannot guarantee who will be appearing until we confirm next year’s lineup.  Rest assured that we will continue to bring the highest quality talent you have come to enjoy and expect that next year will be extra special being our 20th calendar year.

We will continue to stay on sale at the Tier 2 level with certain allotments before pricing is to increase.

  1. Refunds: If rolling over tickets is not an option for you; you may request a full refund.

Electronic Ticket Refunds: If you purchased your tickets through our stringsummit.com or eventbrite.com please enter the information into the below link before June 30th, 2020:

LINK TO GOOGLE FORM REFUND REQUEST FORM

Hard Ticket Refunds:  If you purchase hard ticket from a concert (e.g. Road To Strummit show) or one of our physical locations (e.g. Music Millennium) and are requesting a refund, You will need to follow these steps:

Return by mail the ticket(s) to:

NWSS Refunds
995 Utica Ave
Boulder, CO 80304

  1. Include a note with purchasers First & Last Name, a good mailing address, phone number and Email Address for a refund check.
  2. Must be received by June 30th, 2020.

Those that do not request a refund before June 30th will automatically be validated for the rescheduled dates of July 22-25, 2021. Please allow for 60 or more days for a refund.

In these times of immense unknowing, detachment and distancing, we would like nothing more than to provide a well-earned reprieve and reconnection with our friends and family. Those of you have supported us over the years can expect nothing less in 2021.  Those of you were looking forward to your first Strummit, will have your expectations met or exceeded next year. We look forward to seeing you all at our 20th Calendar year Anniversary. We cannot thank you all enough for your support, encouragement and love through these years and these tough times.

Keep On Going!

All Our Love ~ NWSS

 

May 7th, 2020 – We are aware of the recent statement by Governor Brown. Thank you for your patience as we finalize logistics and options for our patrons in the coming days. We are working diligently with our staff, partners and artists to find a solution best for all parties involved. Thank you.

If you have any questions please reach out at https://stringsummit.com/contact/ .

April 24th, 2020 – Thank you for your patronage and continued patience through these tough times. We want to assure you that we are working diligently to determine what our next course of action will be as we continually monitor the evolution of the COVID-19 Reopening response in Oregon. We hope to have clarity from the State and County regarding mass gathering permits within the next few weeks. That will be the threshold decision point on whether we are even able to consider going forward.  If we are able to obtain the proper permit, we then need to decide on whether we can produce a safe and viable event regardless.  Until that time, we are working with our partners including our ticketing company to explore the various options available to us, so that we can publish a comprehensive policy that addresses all of our ticket holders concerns including refunds.  It is very complicated process and we want to do right for all our patrons. Again, thank so much for your support and patience during this process. Please keep an eye on our website and social media pages.

If you have any questions please reach out at https://stringsummit.com/contact/ .

March 16th, 2020 – We realize that many people are in a state of limbo regarding summer plans, including Northwest String Summit, and we want to keep our fans as informed as possible. Currently, we have no plans to cancel or postpone, but health and safety are our number one priority when it comes to festival attendees, employees, partners, and artists.

To that end, we are closely monitoring the situation in Oregon and the surrounding regions. We are also taking cues from the Oregon State Health Department regarding outdoor mass gatherings and expect that we will have more information in the coming future.

We have another great lineup this year and hope to be able to bring you the experience you have come to expect for 19 years—safely and healthily. All of our artists and production team rely on gigging to feed and shelter themselves and their families. Right now is especially tough for them, so please consider helping them by buying their music and merchandise through their websites or official means. There are a number of fundraising sites currently set up to help such as https://www.sweetrelief.org/covid-19-fund.html

If you have any questions please reach out at https://stringsummit.com/contact/ .

We will get by, we will survive!
All our love,

NWSS